We are very much habitual of social media apps like Facebook, Twitter, Snapchat, and Messenger. But sometimes while using it we face unwanted crashes and sometimes it crashes in every while and made it impossible to use the app. Sometimes it is devices specific and sometimes it is dependent on the app, maybe some bugs from the application side. Follow this troubleshooting guide to fix when Facebook keeps crashing or Stopped error on Poco X2.
In this article, we will walk you through in troubleshooting the issue where Facebook keeps crashing or Stopped error on Poco X2. We will try to find out why the problem occurs so that we can deal with it effectively. After meeting this error, your messages app will stop working and you have to solve it by finding solutions from various forums and websites. But it’s really a big project to find solutions and try them one by one, right?
Fix, Facebook Keeps Crashing or Stopped Error on Poco X2
Check the Error
Facebook crashes are accompanied by a generic message such as “Facebook keeps stopping” or “Facebook has stopped.” Such errors are usually useless and they don’t usually point to a specific cause so you can ignore them.
However, if you have a more unique error code, make sure to take note of it and do a quick Google search about it. If you’re lucky and there’s an available online solution, that can help you fix the problem quickly.
Troubleshoot Apps
Try troubleshooting the app to see what happens.
Close an app using Recent Apps key
- On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
- Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
- Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.
Close an app using App Info menu
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- Tap the More settings icon (three-dot icon, upper right).
- Tap ‘Show All Apps’.
- Find and tap the app.
- Tap Force Stop.
Clear App Cache
If the above methods did not help, follow it up by clearing the apps’ cache. Here’s how it’s done:
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear Cache’ button.
- Restart the device and check for the problem.
Clear App Data
Clearing an app’s data will return it to its factory state.
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear All Data’ button.
- Restart the device and check for the problem.
Update the App
For updating any app, follow the below instructions:
- Open Play Store from the App Drawer.
- Tap on the three-lined option located on the left side of Search Bar.
- Now tap My Apps & Games.
- You will now see the list of apps that are available for any update.
- Tap the update button that at located at the right side of the Apps’ Label.
Reinstall the App
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- Tap Uninstall.
- Tap OK to confirm.
Now, you head to Google Play Store to download it
Clear Cache from Recovery Mode
In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Turn off your phone.
- Now Press and hold Volume UP key + Power Key on your Poco device simultaneously for a while
- Once you see the Poco logo, you can release the button.
- The phone is now booted in recovery mode
- Use Volume keys to navigate to the Wipe cache partition option
- To confirm, you can use the Power button.
- Restart your phone
Troubleshoot apps in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Your device must be powered on.
- Press the power button on the phone.
- When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
- Now, long-press the Power OFF word on the screen.
- Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
- Select to reboot into Android Safe Mode.
- When done, a dedicated Safe Mode watermark will be displayed on your smartphone
- Observe the phone and check for the problem.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
Factory Reset
From the Settings menu:
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘My Device’.
- Now again scroll down and tap ‘Backup & Reset’.
- Now finally scroll till the end and tap ‘Erase all data (Factory Reset)’.
- Now, tap on the ‘Delete all data’ button that is located at the center bottom of the screen.
- Now, it will ask for your lock screen password, confirm it.
- Again it will ask your Mi account password.
- Enter the password and tap the Ok button.
From Recovery:
- Turn off the device
- Press and hold Volume Up key + Power Key
- Release Power key when POCO logo appears but keep pressing Volume Up key
- Release Volume Up key when Mi-Recovery Appears
- Use Volume keys to select and Power key to confirm
- Select Wipe Data and press power key to confirm
- Select wipe all data and press power key to confirm
- Select Confirm press power key to confirm
- Select “back to main menu” by press power key
- Select Reboot and press power key to confirm
- Select Reboot to System and press the power key to confirm.
Conclusion
That was it, this was the easiest way to Fix when Facebook Keeps Crashing or Stopped Error on Poco X2. Follow them carefully to get benefits of the feature in your Poco X2. Are you facing any problems and issues with your Poco X2? Then there is nothing to worry about, we have an article dedicated to Poco X2’s issues and guides. Here is the Poco X2 Troubleshooting Guide. Although it’s rare, some cases of the issues on Poco devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Mi Store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.
Disclaimer
Do you own a Poco Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Poco are coming soon.
If you have any queries regarding this, the comment section always available for you.
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